About Lindum Homes:
Lindum Homes is a well-established and reputable home builder committed to creating exceptional living experiences for our customers. With a focus on quality, innovation, and customer satisfaction, we have built a strong reputation in the housing industry. We take pride in delivering not just houses but homes that people cherish for a lifetime.
About the role:
Are you passionate about delivering an exceptional customer journey for those purchasing their dream homes? Do you possess excellent communication skills and a commitment to providing top-notch customer service? If so, Lindum Homes has an exciting opportunity for you to join our team as a Customer Service Sales Advisor.
Key Responsibilities:
As a Customer Service Sales Advisor at Lindum Homes, your primary role will be to guide our customers through the home buying process and ensure they have a seamless and memorable experience. Your responsibilities will include:
Building Strong Customer Relationships:
Develop and maintain positive relationships with customers, understanding their needs, and addressing their concerns throughout their home buying journey.
Product Knowledge: Become an expert on Lindum Homes’ properties and offerings, providing detailed information to prospective buyers.
Guidance and Consultation: Assist customers in selecting the right home that aligns with their preferences, needs, and budget.
Smooth Sales Process: Guide customers through the sales process, from initial inquiry to contract signing, ensuring clarity and transparency at every step.
Exceptional Customer Service: Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a seamless transition from purchase to move-in.
Post-Sale Support: Offer support and assistance even after the sale is complete, ensuring customer satisfaction continues long after they move into their new home.
Qualifications:
To be successful in this role, you should have:
- Previous experience in customer service and sales, preferably in the housing industry although training will be given.
- Strong interpersonal and communication skills.
- A passion for helping people achieve their dream of home ownership.
- The ability to work collaboratively in a team and adapt to changing customer needs.
- Attention to detail and excellent organisational skills.
What We Can Offer:
The role will be 3 days per week, 10:00am to 16:00pm including weekends (which we normally try to run alternate)
- Competitive salary and commission structure.
- Comprehensive training and development
- Opportunity to work with a reputable and growing company.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact on customers’ lives.
How to Apply:
If you are ready to embark on an exciting career journey with Lindum Homes and play a vital role in creating great customer experiences in home buying, please submit your CV and a cover letter detailing your relevant experience and why you’d be an excellent fit for this role.
Join Lindum Homes in making dreams come true for our customers by providing them with the best possible home buying experience. Apply today!
