Privacy Notice
What Is The Purpose Of This Document?
The Lindum Group Limited (‘we’), are committed to protecting the privacy and security of your personal information.
This privacy notice describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the UK General Data Protection Regulation (UK GDPR).
It applies to all employees, workers, contractors, clients and other individuals interacting with the business from here on in referred to as ‘you’ or ‘your’.
Lindum Group Limited is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice. This notice applies to potential, current and former employees, workers and contractors. This notice does not form part of any contract of employment or other contract to provide services.
It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.
Data Protection Principles
We will comply with data protection Law, which means the personal information we hold about you must be;
The Kind Of Information We Hold About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are “special categories” of more sensitive personal data which require a higher level of protection.
We may collect, store, and use the following categories of personal information about you:
We may also collect, store and use the following “special categories” of more sensitive personal information:
How Is Your Personal Information Collected?
We collect personal information about you through the application and recruitment process, either directly from candidates, an employment agency or background check provider. We may sometimes collect additional information from third parties including former employers, credit reference agencies or other background check agencies. We may collect additional personal information in the course of job-related activities throughout the period of you working for us.
How We Will Use Information About You
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances;
We may also use your personal information in the following situations, which are likely to be rare:
Situations In Which We Will Use Your Personal Information
We need all the categories of information in the list above (see ‘The kind of information we hold about you’) primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below;
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
What If You Fail To Provide Personal Information?
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as paying you or providing a benefit), or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our workers).
Change Of Purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
How We Use Particularly Sensitive Personal Information
Our obligations as an employer means we will use your particularly sensitive personal information in the following ways:
Do We Need Your Consent?
We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of employment law. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent.
Information About Criminal Convictions
We may only use information relating to criminal convictions where the law allows us to do so. This will usually be where such processing is necessary to carry out our statutory & contractual obligations, provided we do so in line with our data protection policy. Less commonly, we may use information relating to criminal convictions where it is necessary in relation to legal claims, where it is necessary to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.
We envisage that we will hold information about criminal convictions if it is appropriate given the nature of the role and where we are legally able to do so. Where appropriate, we will collect information about criminal convictions as part of the recruitment process, periodically through employment or we may be notified of such information directly by you in the course of you working for us.
Automated Decision-Making
We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
DATA SHARING
Why Might We Share Your Personal Information With Third Parties?
We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.
Which Third-Party Service Providers Process Your Personal Information?
”Third parties” includes third-party service providers (including contractors and designated agents) and other entities within our group. The following activities are carried out by third-party service providers: pension administration, benefits provision and administration, provision of insurance or medical assessment.
How Secure Is Your Information With Third-Party Service Providers And Other Entities In Our Group?
All third-party service providers and other entities in the group are required to take appropriate security measures to protect personal information in line with our policies. We do not allow third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
When Might We Share Your Personal Information With Other Entities In The Group?
We will share your personal information with other entities in our group as part of our regular reporting activities on company performance, in the context of a business reorganisation, group restructuring or redundancy exercise, for system maintenance support and hosting of data.
What About Other Third Parties?
We may share your personal information with other third parties, for example with a regulator or to otherwise comply with the law.
DATA SECURITY
We have put in place appropriate security measures to prevent personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
DATA RETENTION
How Long Will We Use Your Information For?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for eg satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we have considered the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you are no longer an employee, worker or contractor of the company we will retain and securely destroy your personal information in accordance with applicable laws and regulations.
RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Your Duty To Inform Lindum Group Of Changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Your Rights In Connection With Personal Information
Under certain circumstances, by law you have the right to request access to your personal information, request a correction of the personal information that we hold about you and request erasure of your personal information. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing or request the restriction of processing of your personal information. You can also request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, you must contact a member of the Lindum HR Team who will provide the relevant guidance including the required procedure for submitting a formal request.
We may need to request specific information from you to help us confirm your identity and ensure your right to exercise such a request. This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
RIGHT TO WITHDRAW CONSENT
Where you may have provided specific consent to the collection, processing and transfer of your personal information for a specified purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact a member of the Lindum HR Team who will provide the relevant guidance including the required procedure for submitting a formal request to withdraw consent.
Once we have received formal notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
RIGHT TO COMPLAIN
Under the Data (Use and Access) Act 2025, individuals have a statutory right to raise complaints directly with a data controller if they consider that data protection legislation has been infringed because of the way their personal information has been handled (or the personal information of someone they’re acting on behalf of). This may include or the way a data subject access request (DSAR) is being/has been handled or how it has been responded to. The Company’s GDPR Complaints Procedure PR/37/85 sets out how to make a complaint and how this will be
handled. Data subjects are still free to complaint to the ICO directly at any time.
DATA PROTECTION OFFICER
Robbie Kok has been appointed as Lindum Group Data Protection Officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact Robbie in writing. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
You can contact us at info@lindumgroup.co.uk Please keep us informed if your personal data changes.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
ACCEPTANCE OF TERMS
Your access to and use of www.lindumgroup.com (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
ADVICE
The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
CHANGES TO WEBSITE
Lindum Group reserves the right to:
change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Lindum Group Limited shall not be liable to you for any such change or removal; and
change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
LINKS TO THIRD PARTY WEBSITES
The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
COPYRIGHT
All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Lindum Group Limited or otherwise used by Lindum Group Limited as permitted by law.
In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
Without express authorisation, Lindum Group does not permit the use of LINDUM or any other Lindum trade mark, including logos and graphics, in a manner that would, whether expressly or impliedly, infer Lindum’s partnership, affiliation, support or endorsement of a third party product or service.
DISCLAIMERS AND LIMITATION OF LIABILITY
The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, Lindum Group Limited will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
Lindum Group Limited makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Lindum Group Limited for death or personal injury as a result of the negligence of Lindum Group Limited or that of its employees or agents.
INDEMNITY
You agree to indemnify and hold Lindum Group Limited and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Lindum Group Limited arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
DATA PROTECTION
On signing up to www.lindumgroup.com you are accepting that at any time Lindum Group may use your personal information to inform you of updates in product and service offerings. Lindum Group will not share your personal data with any other companies and you will not receive unsolicited information. Your personal information is held in accordance with the data protection act.
SEVERANCE
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts
LINDUM GROUP LTD TERMS AND CONDITIONS FOR CARRIAGE OF GOODS
1. GENERAL –
1.1 For the purposes of the Agreement Lindum Group Limited shall be referred to as “the Carrier” and the
company, business or person who contracts for the services of the Carrier including any other carrier who
gives a Consignment to the Carrier for carriage shall be referred to as “the Customer”.
1.2 Every contract for the carriage of goods is subject to Lindum Group Limited Terms and Conditions for Carriage
of Goods and to the Road Haulage Association Limited Conditions of Carriage 2020 (referred to as “the
RHA Conditions”) which are set out below. In the event of any conflict between Lindum Group Limited Terms
and Conditions for Carriage of Goods and the RHA Conditions, the RHA Conditions will prevail.
1.3 All Customers’ standard terms or any other terms or conditions appended to or forming part of any order or
request for the carriage of goods shall be deemed to be Null and Void and no terms or conditions other than
those expressed herein shall be incorporated into this Agreement or any Agreement for the carriage of goods
made between the parties unless expressly agreed by the parties in writing.
2. PAYMENT – All Invoices shall be due for payment by the Customer strictly within 30 days from the end of
Month following date of the Invoice. Where the Carrier has not agreed to extend credit facilities to the
Customer, the Invoice or charge shall be due for payment at least 1 day prior to the day of commencement of
the services, and in any event before the services commence. In the event that any Invoice becomes overdue
for payment (“the event”), the Carrier shall have the right to commence recovery action in respect of all other
unpaid Invoices that have been rendered to the Customer whether or not such Invoices have then become due
for payment, and whether they be invoices for the carriage of goods or invoices for hire of plant and/or
equipment. All such Invoices shall be deemed to have become immediately due for payment upon
the date of the event.
3. INTEREST – If any sums are not paid in accordance with Clause 2 above, then the Customer shall pay to the
Carrier interest on such sums for so long as they remain or have remained unpaid. Such interest shall be
calculated in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. This provision shall
not affect the Carrier’s other rights in the event of late or non payment by the Customer.
4. FURTHER SERVICES – If any payment due from the Customer remains unpaid after the due date for payment,
or if the Customer has exceeded any credit limit set by the Carrier, the Carrier may refuse any further order or
request from the Customer, whether for carriage or for hire of plant/equipment.
5. RECIPROCAL PAYMENTS / SET OFF – If at any time the Carrier owes any monies to the Customer in respect
of any other contract or agreement of any kind, whether for work, services or any other reason, the Carrier shall
be entitled to deduct the amount of such monies owed from any payment otherwise due to the Customer under
such other contract or agreement and the Customer shall be deemed to have expressly agreed to the same.
6. QUOTATIONS – Quotations provided by the Carrier shall remain open for acceptance for a period of 28 days
from the date of the said quotation. Prices quoted remain fixed for a period of 3 months unless otherwise
specified in the quotation.
7 CANCELLATION – In the event that the Customer wishes to cancel the services prior to the commencement of
the services, the Customer shall give the Carrier written notice of such cancellation not less than one clear
working day prior to the day fixed for the commencement of the services. In the event that the Customer fails to
give such notice, the Customer shall be liable for and shall pay to the Carrier upon demand any loss, cost or
expense incurred by the Carrier by reason of the Customer’s failure to give such notice. PROVIDED ALWAYS
that this provision shall not affect the Carrier’s other rights in the event of non performance by the Customer.
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