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Gender Pay Gap Report
Social Value Policy
Website Privacy Policy
Email Disclaimer
Purchase Order Terms
Red and Yellow Card Scheme
Anti-corruption and Bribery statement
Privacy Notice

Privacy Notice

We (Lindum Group Ltd) are a “data controller” in relation to the personal information you give us, meaning we are responsible for deciding how we hold and use that information. We may have gathered the following categories of personal information about you:

  • Personal contact details
  • Driving licence or passport details
  • Address verification details
  • Product/Service purchase history


We need this information (a) to perform our obligations under our contract with you (b) to comply with legal obligations, and (c) for our legitimate interests (or those of a third party) where your interests and fundamental rights do not override them.  Those legitimate interests are:

  • To make suggestions and recommendations to you about products and services that may be of interest to you.

We may share your personal data with the following recipients.  They are all based in the UK.

  • service providers which provide IT or administration services to us;
  • service providers which carry out a service or provide a product which you have requested, for example NHBC;
  • our lawyers, bankers, auditors, insurers and accountants;
  • regulators and authorities, such as Homes England, as is reasonably necessary to complete our services to you.


We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Your rights – Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.  Please note that if you do fail to provide us with access to your data we may not be able to perform a service or supply product to you.
  • Request the transfer of your personal information to another party.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).

You can contact us at [email protected] Please keep us informed if your personal data changes.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Modern Slavery Statement
Website Terms & Conditions

Your access to and use of (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

Lindum Group reserves the right to:
change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Lindum Group Limited shall not be liable to you for any such change or removal; and
change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Lindum Group Limited or otherwise used by Lindum Group Limited as permitted by law.

In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

Without express authorisation, Lindum Group does not permit the use of LINDUM or any other Lindum trade mark, including logos and graphics, in a manner that would, whether expressly or impliedly, infer Lindum’s partnership, affiliation, support or endorsement of a third party product or service.


The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, Lindum Group Limited will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

Lindum Group Limited makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Lindum Group Limited for death or personal injury as a result of the negligence of Lindum Group Limited or that of its employees or agents.

You agree to indemnify and hold Lindum Group Limited and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Lindum Group Limited arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

On signing up to you are accepting that at any time Lindum Group may use your personal information to inform you of updates in product and service offerings.  Lindum Group will not share your personal data with any other companies and you will not receive unsolicited information.  Your personal information is held in accordance with the data protection act.

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts

Haulage Conditions




1.1 For the purposes of the Agreement Lindum Group Limited shall be referred to as “the Carrier” and the
company, business or person who contracts for the services of the Carrier including any other carrier who
gives a Consignment to the Carrier for carriage shall be referred to as “the Customer”.

1.2 Every contract for the carriage of goods is subject to Lindum Group Limited Terms and Conditions for Carriage
of Goods and to the Road Haulage Association Limited Conditions of Carriage 2020 (referred to as “the
RHA Conditions”) which are set out below. In the event of any conflict between Lindum Group Limited Terms
and Conditions for Carriage of Goods and the RHA Conditions, the RHA Conditions will prevail.

1.3 All Customers’ standard terms or any other terms or conditions appended to or forming part of any order or
request for the carriage of goods shall be deemed to be Null and Void and no terms or conditions other than
those expressed herein shall be incorporated into this Agreement or any Agreement for the carriage of goods
made between the parties unless expressly agreed by the parties in writing.

2. PAYMENT – All Invoices shall be due for payment by the Customer strictly within 30 days from the end of
Month following date of the Invoice. Where the Carrier has not agreed to extend credit facilities to the
Customer, the Invoice or charge shall be due for payment at least 1 day prior to the day of commencement of
the services, and in any event before the services commence. In the event that any Invoice becomes overdue
for payment (“the event”), the Carrier shall have the right to commence recovery action in respect of all other
unpaid Invoices that have been rendered to the Customer whether or not such Invoices have then become due
for payment, and whether they be invoices for the carriage of goods or invoices for hire of plant and/or
equipment. All such Invoices shall be deemed to have become immediately due for payment upon
the date of the event.

3. INTEREST – If any sums are not paid in accordance with Clause 2 above, then the Customer shall pay to the
Carrier interest on such sums for so long as they remain or have remained unpaid. Such interest shall be
calculated in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. This provision shall
not affect the Carrier’s other rights in the event of late or non payment by the Customer.

4. FURTHER SERVICES – If any payment due from the Customer remains unpaid after the due date for payment,
or if the Customer has exceeded any credit limit set by the Carrier, the Carrier may refuse any further order or
request from the Customer, whether for carriage or for hire of plant/equipment.

5. RECIPROCAL PAYMENTS / SET OFF – If at any time the Carrier owes any monies to the Customer in respect
of any other contract or agreement of any kind, whether for work, services or any other reason, the Carrier shall
be entitled to deduct the amount of such monies owed from any payment otherwise due to the Customer under
such other contract or agreement and the Customer shall be deemed to have expressly agreed to the same.

6. QUOTATIONS – Quotations provided by the Carrier shall remain open for acceptance for a period of 28 days
from the date of the said quotation. Prices quoted remain fixed for a period of 3 months unless otherwise
specified in the quotation.

7 CANCELLATION – In the event that the Customer wishes to cancel the services prior to the commencement of
the services, the Customer shall give the Carrier written notice of such cancellation not less than one clear
working day prior to the day fixed for the commencement of the services. In the event that the Customer fails to
give such notice, the Customer shall be liable for and shall pay to the Carrier upon demand any loss, cost or
expense incurred by the Carrier by reason of the Customer’s failure to give such notice. PROVIDED ALWAYS
that this provision shall not affect the Carrier’s other rights in the event of non performance by the Customer.

Group Safety Policy
Drug and Alcohol Policy